Thank you for shopping with Great Lakes Freeze Co. This policy explains how we process, ship and deliver your orders. Orders are processed after payment is confirmed, and you will receive an email confirmation once your order has shipped. All shipments are sent via USPS. Delivery timelines may vary due to carrier delays, weather or high order volume. Please make sure your shipping address is complete and accurate, as we are not responsible for orders delivered to an incorrect address provided at checkout. If your order arrives damaged or you have any questions about your delivery, please contact us and we'll be happy to help.
